SPICE
Social cohesion, Participation, and Inclusion through Cultural EngagementWP7:
User experience and service design evaluation of citizen curation activities to support participation, cohesion and research
(M1-M36)
[Lead, main participants: Aalto university, Aalborg University]
This task will produce user experience (UX) and service design guidelines resulting from the project’s work. The guidelines are derived from evaluations of the developers work as it is being implemented in the different case studies throughout the project. They are further refined through their use in case studies. The case studies are initially described through the combined use of scenarios, user stories, and narratives emerging from the implementation of the methodologies defined in WP2, such as for example artefact analysis, autoethnography and duoethnography.
T7.1 Socio-technical roadmap for co-design (M1-M36)
7.1
SPICE project will instantiate a distributed co-design working eco-system that includes developers, designers and artists as well as humanities scholars and museum professionals. For this task we will use Activity Theory to create a Socio-technical roadmap of the ongoing activities throughout the project, with their inputs and outputs. The map enables to draft a schedule of development that is updated as results from each of the work packages are factored in. Refinement to the map are done at different evaluation checkpoints so that lessons learned from evaluations are fed back into the project’s working pipeline.
7.2
UX and service design evaluations
SPICE will develop its own evaluation protocols using a mixed-methods approach that combines qualitative and quantitative tools. Evaluations can be formative and summative. They will include: survey scales, interviews, content analysis, observation, and protocol analysis. Evaluation metrics can look at different elements of the resulting technical system such as: usability (e.g. NASA TLX), design aesthetics (e.g. AttrakDiff), attitudinal changes (Empathy Quotient). Evaluation can investigate how the tools and methods can be used by both citizens and museum staff. Evaluation plan is used by the case studies to feed results back to the roadmap.